Frequently Asked Questions

We accept most payment methods such as Zelle, Apple Pay, Android Pay, most Credit Cards, and exact cash. Secret Guru Permanent Makeup also offers monthly payments through Cherry. 

Each person has their own tolerance for pain. For those who have gotten a tattoo before it tends to be a lot less painful. If you are ever in discomfort please let your technician know. Typically, most procedures are not too painful and clients tend to fall asleep because of the relaxing atmosphere. We DO NOT recommend taking pain meds or OTC pain meds prior to procedures. No aspirins, smoking, alcohol, or caffeine for 48 hours prior as it will cause complications. (We do not advise to stop doctor prescribed or suggested medications/vitamins. If you are prescribed pain medications or blood thinners you will need medical clearance to stop taking them) Most procedures are on a 0-2 pain level out of 10! All of our procedures are minimally invasive. Secret Guru Permanent Makeup takes pride in using the best quality and most sought out products, including numbing! We block off a certain amount of allotted time. Please DO NOT make reservations or plans around your procedure time. 

Secret Guru Permanent Makeup will not do procedures on anyone in this list who is:

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• Pregnant/Nursing

• Chemotherapy and Radiation full treatments - Prophylactic Chemotherapy is generally safe to proceed

• Active dermatologic disorders, i.e. rosacea, eczema, psoriasis

• A minor (under the age of 18)

• Sick with COVID-19/flu/fever/infection/s 

• Are on antibiotics or was on antibiotics in the last 10 days

• Exposed to COVID-19 within the last 30 days (You will have to sign a waiver.)

• Uncontrolled medical conditions and/or conditions that need medical clearance/pre-medications and they have not been provided to your technician prior to your appointment.​

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These Conditions in this list Require Waiting Periods: 

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• Lasik or Cataract Surgery - 1 month prior and wait 3 months post-op

• Latisse - 1 month off for brow or lip permanent makeup and 1 year off for eyeliner

• Botox or Disport or other fillers such as Juvaderm, Silk, Voluma, Sculptra, etc. - 4 weeks before/after

• Fat transfer in lips - wait 1 month for swelling to subside

• Accutane full dose - 1 year (half dose or prophylactic dose needs medical clearance from your doctor

• Suntanned skin - 1 month

• Retinols, Glycolic Acid (A.H.A.), Vitamin C Peels - 4 weeks

• Lasers - 8 weeks

• IPL (Intense Pulsed Light) - 2 weeks

• Shingles Shot - 1 month

• Pneumonia Shot - 2 weeks

• COVID-19 Shot - 2 weeks

• Laser that removed old permanent makeup - 8 weeks

• EYELASH EXTENSIONS REMOVED ONE WEEK PRIOR TO EYELINER PERMANENT MAKEUP

• EYELASH PERM/TINT - 2 WEEKS PRIOR

• Please be mindful of blood thinning medications 5 DAYS before the procedure. This includes Aspirin, Niacin (Vitamin B3), Vitamin E or Advil/Ibuprofen, fish oils tablets. Please consult your physician if taking these vitamins and OTC products that are doctor recommended for medical clearance to discontinue. WE DO NOT SUGGEST STOPPING ANY MEDICATIONS PRESCRIBED OR SUGGESTED BY A DOCTOR. YOU MUST GET MEDICAL CLEARANCE IF ON BLOOD THINNERS!!!!

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These Conditions in this list REQUIRE MEDICAL CLEARANCE / PRE-MEDICATION:​

DO NOT BOOK IF YOU HAVE NOT CHECKED IN WITH US AND ALSO HAVE NOT PROVIDED US WITH A DOCTOR'S CLEARANCE! BOOKING FEES ARE NON-REFUNDABLE.

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• Heart Valves, stents, pacemakers, rheumatic fever - medical clearance/pre-medications

• Organ transplants - medical clearance/pre-medications

• Joint replacements - medical clearance/pre-medications

• Insulin dependent diabetics - medical clearance/pre-medications

• Fever blister history - medical clearance/pre-medications

• Shingles history - medical clearance/pre-medications, even with immunization

• Seizures - medical clearance

• Blood thinners, steroids - medical clearance

• Eye diseases (i.e. Glaucoma or Graves’ Disease) - medical clearance

• Lupus / Autoimmune Disease - medical clearance/pre-medications

• Blepharitis - medical clearance

Permanent makeup is a little different compared to typical body art tattooing for some things. We use/offer numbing agents (most parlors don't). Numbing agents can have interactions with those with certain allergies, meds, or conditions. Tattooing in delicate areas can also cause flare ups with some medical conditions which sometimes can be prevented with a doctor's prescription. Some clients can have medical conditions to where tattooing can take a toll on the immune system and heal very slowly or cannot be risked with infection. Uneven pigment, unpredictable healed results, and longevity can all differ with some medical conditions. Even though these things tend to be extremely rare, we take the health of our clients seriously. It is required to ask these things when doing permanent makeup while practicing in the state of Virginia. If you have any questions please reach out to us call/text phone or email. We only want the best results for our clients.

To book online, you will need a photo of your driver's license, a photo of your treatment area without makeup, a full face photo without makeup on, a list of any current vitamins/medications, and a booking fee that goes towards your service.

Please bring a current form of ID (such as a driver's license, passport, DMV ID card), the remaining balance for your procedure if not financing, and some excitement! Your day has arrived!

Your touch up is to perfect color only. If you want to change your shape you will have to contact us to schedule your appointment. It will require a booking fee (goes towards your service) and half of our current rate of a new treatment plus the touch up price. 

You will book your touch up if it's your initial procedure before leaving. There is no down time after procedures and you can resume your normal daily routines. To go through most of the stages of healing will be between 7-14 days. It takes brows 6 weeks to see the final results and lips continue to generate their true color at 3-6 months. You will receive an aftercare package after each appointment. You cannot shower for 24 hours after, we suggest showering prior to your procedure. You also cannot workout, swim, or put makeup on the treated area for 10 days after a treatment.